Managed check-in for creators, press, industry professionals, contractors, crew, and talent, delivering a smooth and professional experience while supporting Player1 Events Operations to resolve issues efficiently.

Responsible for engaging directly with the community, assisting attendees with queries and resolving complaints to ensure a positive and welcoming experience. In addition to front-facing duties, I supported the Stage team with technical operations, including assisting with camera work on the Expo Stage, contributing to the smooth delivery of live content throughout the event.

Provided front-line community engagement at Insomnia, assisting attendees with queries, resolving complaints, and ensuring a positive, professional experience throughout the event

Similar to all the other Insomnias after it, I provided front-line community engagement at Insomnia, assisting attendees with queries, resolving complaints, and ensuring a positive, professional experience throughout the event